0844 826 8364

environment-agency-head-office-contact

The Environment Agency is a public body established in 1996 with the goal of protecting and enhancing the UK’s natural environment. They are responsible for assessing the potential impact of threats to the environment and mitigating them as best as possible to ensure no lasting environmental damage, but they are also responsivble for making sure no harm befalls UK citizens as a result of environmental events such as flooding. To this end, they run an extensive flood monitoring, early warning and support system, makign sure that everyone living in a flood-prone area has the information and tools needed to keep themselves and their property safe from flooding.

The Environment Agency is sponsored by a branch of government, the Department for Environment, Food and Rural Affairs (DEFRA) and was responsible for England and Wales until 2013, when a separate Welsh agency took over its operations there.

Reasons to call the Environment Agency Head Office Contact Number:

The Environment Agency was set up in 1996 for the express purpose of protecting and enhancing the environment in England and Wales, and so you may need ot contact the Environment Agency Head Office for any number of reasons related to the environment. If you are building a new property or an extension or renovation of an old one, you will need to consult the Environment Agency; similarly, if you are concerned about flooding, seeking advice on possible flood risk, applying for a fishing licence, or seeking waste disposal options, you can call ahead to inform the Environment Agency and find your answers. Other reasons you may need to call the Environment Agency include, but are not limited to:

  • Assessing the threat of flooding
  • Checking river levels
  • Viewing a flood risk map
  • Finding more information about coastal change and projected at-risk coastal areas
  • Learning about or arranging waste disposal and waste disposal agencies
  • Applying for an environmental permit
  • Finding more information about boating laws and waterways
  • Applying for a rod licence
  • Reporting illegal fishing
  • Seeking environmental data or maps
  • Reporting an environmental incident like an oil spill or other incident

Environment Agency FAQs

Environment Agency, am I at risk of flooding?
Who are the Environment Agency?
When to consult the Environment Agency
How accurate are Environment Agency flood maps?

Other Useful Environment Agency Contact Numbers:

Environment Agency Phone Number
Head Office 0844 826 8364
Customer Service 0844 826 8364
Complaints 0844 826 8364

Environment Agency Head Office Contact Line Opening Hours

Department Opening Hours
Head Office 8am – 8pm Monday to Friday

Environment Agency Head Office Address

Department Address
Head Office Environment Agency Head Office
Horizon House
Bristol
BS1 5AH
United Kingdom

environment-agency-head-office-contact-number

Environment Agency flood map

The Environment Agency has a constantly-updating map of flood-prone areas, updating on the groundwater in these areas and sending out alerts when flooding seems likely. They also constantly measure the levels of rivers and the sea, keeping track of freak rain events, snowmelts and other potential flood exarcerbation risks, to provide a fully inclusive picture of the flood risk in your area. These maps help people see whether the area they are in is at risk of flooding, and can help people to make informed decisions when they are considering moving house, setting up shop or undergoing building work. If you are concerned that your area appears on the Environment Agency flood map, you can call the Environment Agency head office on 0844 826 8364 to talk to them about flooding risks, the times of year that flooding is likely to be a threat, and ways which you can mitigate the damage caused by flooding – or prevent it entirely.

Environment Agency flood warnings

The Environment Agency doesn’t just keep track of flood risks and potential areas of flooding, like the coast or flood plains by overflowing rivers – it actively warns people of increased flood risk. These warnings are usually issued on the Environment Agency website (this isn’t it) and on the news, where they are severe enough. However, you can also sign up to have them delivered directly to you in an email or an SMS message – just visit the official Environment Agency website (again, this is not it) or call the Environment Agency head office on 0844 826 8364 and ask to be put on their flood warnings list for your area. Please note that if you live in an area that never experiences flooding they may not be able to put you on a flood warning list, nor will they warn you about the non-existent flooding in your area.

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Environment Agency jobs

If you are interested in working at the Environment Agency, you can apply for a job on their website (which this is not) or you can call their head office on 0844 826 8364 and register your interest in applying for a position. We recommend calling the head office to make enquiries as to the careers available with the Environment Agency, and the requirements for those careers, before making your application. That way, you can enjoy the ability to prepare for your application by tailoring it to the requirements and positions you need, and make the chances of a new career at the Environment Agency as high as they possibly can be before phoning up to apply.

Environment Agency public register

The Environment Agency provides licenses to any business, industry or public operation that has the potential to cause pollution or environmental damage, after first assessing their plans and making sure that they fall well within the limits imposed. To get one of these licences, the business, industry or other enterprise must first apply and provide details of itself and its operations, which are made available to the public on the Environment Agency public register. You can access this public register by going to the official Environment Agency website, or calling their head office between the hours of 8am and 8pm from Monday to Friday, on 0844 826 8364.

Environment Agency FAQs

Environment Agency, am I at risk of flooding?

That all depends on where you are. Some lowland areas and some coastal areas are at risk of flooding at certain times of the year, generally those times when rainfall is at its most torrential and seas are roughest. If you are at risk of flooding, your area will appear on the Environment Agency flood maps, and you will be eligible to receive flood warnings from them. If you can’t find your area on the flood maps or are uncertain whether you are in an at-risk zone, call the Environment Agency head office on 0844 826 8364. This phone line is staffed by environment agency professionals between the hours of 8am and 8pm from Monday to Friday.

Who are the Environment Agency?

The Environment Agency is a public body established in 1996 with the goal of protecting and enhancing the UK’s natural environment. They are responsible for assessing the potential impact of threats to the environment and mitigating them as best as possible, as well as monitoring and reporting accurately on environmental events of personal or economic importance, such as flooding events, water pollution and the formation of quagmires. They are a public agency rather than a branch of government, although they are funded by a government body: DEFRA, the Department for Environment, Food and Rural Affairs.

When to consult the Environment Agency

The Environmental Agency can be consulted on any matter relating to the environment and potential damage to the environment. For example, you may wish to consult them due to observing illegal waste dumping, or after discovering a polluted site. You may wish to call the Environment Agency head office to discover whether you are at risk of flooding, or whether your area is prone to landslides and mudflows. You may also wish to consult the Environment Agency if you are planning on building on or purchasing land, to ensure that it is not on an environmental protection registry, to ensure that it is not the home of a protected species, and to confirm that it is not at risk of flooding, landslide, saturation with water or “bogging,” collapse or sinkhole opening, or other environmental risks. As this risks are unlikely, you may feel that you can simply skip your call to the Environment Agency head office and hope for the best – and in many cases, due to the low risk, you would be right. However, if you are looking at property on an area which houses protected species, you will likely be stopped or have restrictions imposed on you by the Environment Agency. If your property is in an area with undiscovered environmental risks, like the possibility of a sinkhole opening or a flood, then while the risk may be small, the potential consequences may be enormous.

Forewarned about such problems is forearmed with the knowledge to avoid them or deal with them.

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How accurate are Environment Agency flood maps?

Environment Agency flood maps are the most accurate of any available flood hazard map currently available to the public. Updated constantly, they are always available to view online, and can be found on the official Environment Agency website (which this is not). Simply click over to the site and select their “Flood Maps” function to see the updated maps and projected future movements. These are not flawless, as they are based on prediction models and measurements taken by professionals, who are fallible humans like the rest of us. However, they are as accurate as it gets right now, and are absolutely worth trusting.

For more information about the flood maps, and how accurate they are, call the Environment Agency head office on 0844 826 8364. This phone line is staffed by environment agency professionals between the hours of 8am and 8pm from Monday to Friday.