HMRC Contact Number

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0844 453 0158

HMRC - HM Revenu and Customs


Other HMRC Contact Numbers:

HMRC Phone Number
Head Office  0844 453 0158
HMRC Complaints  0844 453 0158
Customer Services  0844 453 0158

HMRC Opening Hours

Department Opening Hours
Customer Service 8:30am-11:30pm, 7 days a week

HMRC Head Office Address

Department Address
Head Office
HM Revenue and Customs
United Kingdom

Who Might Need The HMRC Phone Number?

You may find you need the HMRC contact phone number if you want to discuss:

    • Tax payments
    • Payments of benefits
    • The national minimum wage
    • Becoming self employed

Do I Need An Activation Code To Submit A VAT Return?
What Can I Do If I Can’t Log In?
What Should I Do If I Don’t Receive My Activation Code?
Who is entitled to personal allowances with HMRC?
When can I register as self-employed?
How to claim tax back?

HMRC Online

HMRC provides a wide range of online services, which are as follows:

  • Filing your self-assessment tax return
  • View your VAT account
  • Submit your VAT return
  • Filing your corporation tax return
  • Registering an employee under the PAYE system
  • Downloading forms that you may need
  • HMRC free software such as basic PAYE tools for employers
  • Calculating tax liabilities, such as Stamp Duty and more.

HMRC Self Assessment

HMRC has a system known as self-assessment which is used to collect tax on income. For most people, the tax is automatically deducted from wages and earnings, but for people and businesses who have other incomes, you have to report it in the form of a tax return. You should keep records all through the year so that when you come to file your tax return, it is accurate and up-to-date. You must send your return by the deadline, which is 31st of January if you file the return online, or October if you choose to file with paper. You also need to register for self assessment by the 5th of October 2016.


There are many questions you might need to ask the HMRC. We have listed some of the most common ones below with their suggested answers

Do I Need An Activation Code To Submit A VAT Return?

Yes, you will need an activation code to submit a VAT return. This will be given from the Government Gateway and should be automatically issued within 7 days of you completing your enrolment.

Please note that if you have received a code for another service, this can’t be used for a VAT Return. You will get a different code for each online service that needs one and they will be sent to the address(es) you give for that certain service.

It can take up to 10 days for you to get the Activation Code letter, but may take longer if you live abroad (up to 21 days). You have to activate the service within 28 days of the date that is displayed on the letter or the code will expire and you will need to request a new one.

What Can I Do If I Can’t Log In?

If you are having troubles logging into your account, there could be a number of reasons for this.

Entering the wrong User ID or password three or more times in a row will result in your account being locked. You will not be able to use the HMRC online services for the following 2 hours. After this period of time has passed, you can then login with your correct User ID and password.

If you have forgotten or lost your User ID and/or password, you should visit the HMRC homepage and there are links to step-by-step instructions for what you should do next. If you are still having difficulties logging in, you should contact the HMRC, either via their online helpdesk service or by phone.


What Should I Do If I Don’t Receive My Activation Code?

You should be sent an activation code if you have recently enrolled for an online service that requires one. It will be sent by the Government Gateway to the address you gave for that particular service and should be with you within 7 days.

If you are living abroad and are using the HMRC online services, it can take up to 21 days to arrive, so please be patient if this is the case for you.

If you still haven’t received your code after 10 days, the best thing to do is to contact the HMRC. You can do this via the online helpdesk service or over the phone and they will be happy to help you further with this matter.

If you have any other questions regarding any related matters, you should ring the HMRC Phone Number for more help.

Who is entitled to personal allowances with HMRC?

You get a personal allowance of tax-free income each year if you are a citizen of the European Economic Area, including a British Passport holder, or you have worked for the UK Government at any time during the tax year.

When can I register as self-employed?

You must register as self-employed immediately if you wish to become a sole trader. This is so that you can pay the right amount of Income Tax and National Insurance.

How to claim tax back?

If you believe that you could be due a tax refund, you can claim online. There are certain circumstances where you may be entitled to claim your tax back- such as if you have had too much tax taken from your pay, have stopped work, paid too much tax on a tax return, paid too much on your pension payments or purchased a life annuity. You might also be able to claim tax back if you’ve used your own money for your job (such as work clothing), paid on savings interest despite having a low income or live in one country and have income in another.

About The HMRC

Her Majesty’s Revenue and Customs, also known as “the HMRC”, is a department of the UK government. They are responsible for collecting taxes, including income tax and corporation tax, as well as paying some benefits and other administration tasks such as the national minimum wage.


The HMRC was formed was part of a merger. The merger was of the Inland Revenue and Her Majesty’s Customs and Excise and it took place in April 2005.

The logo for the department is a St Edwards Crown within a circle. It employs around 67,000 people across the country to work in the various departments it deals with. The headquarters can be found at 100 Parliament Street, London, SW1A 2BQ.

Alternative ways to contact HMRC:

You can also contact HMRC via their website or via their Twitter account.

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