Housing Benefit Phone Number

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0843 658 6837 

If you are receiving Housing Benefits or would like to know more about doing so, then you can get all the information you need by calling the Housing Benefit Phone Number on 0843 658 6837 where a member of the team will answer all of your questions for you.

Housing Benefit

Housing Benefits are offered in the UK on a basis meaning that anyone who is tested and found to need assistance in meeting their housing costs in rented accommodation will be offered the means to pay for it. Throughout 2013-2014 it was the single biggest cost for the taxpayer and accounted for almost 30% of the whole welfare bill. Housing Benefits can only be used to meet the terms you need for the cost of your renting, and shouldn’t be used for other bills like gas, electricity, water or food.

Housing Benefit Phone Number

If you are interested in speaking to someone who represents the Housing Benefits team then you can call 0843 658 6837 and a member of the team will be available to answer any questions you might have about housing benefit and its purpose.


If you would like to make a complaint about a service that you have received from Housing Benefits then you can call 0843 596 4098 and someone will be ready to listen to your complaint and register any issues that you have experienced with the Housing Benefit. If you are unhappy with a specific member of staff that you have dealt with, or you’re just displeased with the benfits that you’ve received then you can speak to a member of staff and they’ll try to help you however they can.


If you are interested in finding out more about the payment methods that the Housing Benefits team use, or you think you have been overpaid and you want to ask what your next move should be regarding this, then by calling 0843 596 4099 you will be put in contact with someone who can let you know any information you need regarding Housing Benefits payments, so you won’t experience any more issues.

General Enquiries

If you have any general enquiries that you would like to make about the Housing Benefit service, then by speaking to a member of their customer services team on 0843 596 4100 you should be able to have any questions that you might have about what housing benefits are and how they should be used answered, so that you can feel completely in-the-know about the service and everything that it can offer you.


Apply for Support

If you would like to apply for support with Housing Benefits, then you can contact the team on 0843 596 4101 where someone will be able to check your eligibility with you, and will then be able to help you understand how to apply for support as well as making sure that you will be completely receiving all of the support that you need.


If you are eligible for Housing Benefits then you will be able to discuss at length all of the benefits that are available to you with the team, but first you have to check that your situation does require support from the service. To check your eligibility, or answer any questions about the eligibility check and what it can mean in relation to the support you are offered, you can ring 0843 596 4102 and someone will be able to answer any questions you might have.

Housing Benefit Calculator


To work out the amount of Housing Benefit you will be able to receive, there is a calculator that brings together all of the factors that require you to ask for support and can help to calculate the amount of support you need and how much Housing Benefit you will be receiving. If you need help using the Housing Benefit Calculator, or you would like to understand how it works and what factors are considered in relation to your support, you can talk to someone on 0843 596 4103 and you will have all of your questions answered for you.

Housing Benefit Contact Numbers

Housing Benefit Phone Number Opening Hours
Head Office 0843 658 6837 8:30am-11:30pm, 7 days a week
Complaints 0843 596 4098 8:30am-11:30pm, 7 days a week
Payment 0843 596 4099 8:30am-11:30pm, 7 days a week
General Enquiries 0843 596 4100 8:30am-11:30pm, 7 days a week
Apply for Support 0843 596 4101 8:30am-11:30pm, 7 days a week
Eligibility 0843 596 4102 8:30am-11:30pm, 7 days a week
Housing Benefit Calculator 0843 596 4103 8:30am-11:30pm, 7 days a week

Other ways to contact Housing Benefit

If you are looking for other ways to contact the Housing Benefit team then you can also reach them by sending a letter to this address:


Westminster Benefit Services
PO Box 82

and from here someone will read and reply to your correspondence and give you any information you might be looking for.

Comments (1)
  1. Gillian Boyd

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